I've had great experiences with these guys in the past and they are great at communicating with customers. I recently took my wife's car in for an alternator and a new battery and they wanted to charge me over $800 plus a $60 charge for testing my battery and alternator. I replaced the battery myself for $100 and had the alternator replaced by someone else for $440. If you can afford the mark ups then you should have a great experience.
Hi Chris, Thank you for reaching out to us here on Yelp! While we are glad to hear of your previous experience with us, we are sorry to hear that your most recent visit was not what you expected. We would like you to know that we wanted to take the very best care of your wife’s Lexus GX470. In the past when we have used an alternator and battery of lesser than original equipment quality we experienced a high failure rate. We are sure that you can understand the inconvenience of having the car fail because of inferior parts. By installing a Toyota original equipment alternator and a superior quality battery you can be assured these electrical components will give you uninterrupted service for many years to come. Quality parts cost more which might explain why you think we “mark-up" our parts more than usual. As always, it is ultimately our customer’s choice on what they would like to do when we quote them on any part and/or service. If you have any questions at all or would like to discuss this situation further, please do not hesitate to call me at 303-798-6911. Take care - John.
- South Park Tire & Auto Center